Canny alternative
Looph vs Canny
Canny popularised the feedback board. Its pricing scales with how many customers you track — ours doesn't scale at all.
Canny pricing model
Tracked-user based, with automatic tier upgrades as your tracked-user count grows.
Looph pricing model
Flat per-workspace pricing. Unlimited team members, unlimited voters, no tracked-user meter — the bill only moves when you change plan.
The honest version
Where Canny fits
Canny is a mature, well-built product with a large integration catalogue and unlimited contributors, and plenty of teams are happy on it. The friction shows up in the billing model: Canny prices on tracked users, so the more customers who show up to vote, the more you pay. Looph charges for capability tiers instead, so your bill is a decision you make once.
What Canny does well
- Canny includes unlimited boards and unlimited contributors on every tier.
- Canny's Autopilot AI features are included rather than metered per action.
- Canny has a longer track record and a deeper public integration catalogue than Looph.
Side by side
Looph vs Canny, line by line
Vendor claims verified against their public pricing page as of 2026-02.
| Looph | Canny | |
|---|---|---|
| Pricing unit | Flat per-workspace tier | Tracked users (25 on Free, 100+ on Pro, 5,000+ on Business) |
| Bill when feedback volume grows | Unchanged | Auto-upgrades to the next tier with a prorated charge unless you set a spend cap |
| Team seats | Unlimited team seats on every plan, including Free | 5 managers on Free, 10 on Pro |
| Tracked users / voters | Unlimited tracked users and voters, never metered | Capped per tier |
| Free plan | Free forever, 1 board, unlimited seats and voters | Free forever, 25 tracked users, 5 managers |
| Entry paid tier | $39/mo billed annually | $79/mo billed annually |
| SSO | OAuth / OIDC SSO from $39/mo; SAML + SCIM at $99/mo | Reserved for the custom-priced Business tier |
| Top tier pricing | Top tier is $129/mo, published — no sales call required | Business tier is quote-only |
| Boards | 1 on Free, unlimited on paid | Unlimited on every tier |
| Rewards engine (points, streaks, tiers, badges) | Included on every plan | Not offered |
- Source: Canny pricing
Why teams move
Three reasons teams leave Canny
- Your bill stops tracking your growthCanny's own pricing FAQ describes automatic tier upgrades with prorated charges when you exceed your tracked-user allowance. On Looph the number of people who vote has no effect on price, on any plan.
- SSO without a sales conversationCanny gates single sign-on to the quote-only Business tier. Looph includes OAuth/OIDC SSO at $39/mo and SAML with SCIM at $99/mo, both published.
- Participation is designed for, not assumedLooph's rewards engine — points, streaks, contributor tiers and badges — is built into every plan, so boards keep moving instead of going quiet after launch.
Questions
Looph and Canny FAQ
Keep comparing
Other tools you might be evaluating
- Looph vs FeaturebaseNo per-seat charge and no per-AI-resolution meter stacked on top.
- Looph vs ProductboardPer-maker seats, seat minimums and metered AI credits — versus one flat tier.
- Looph vs UserVoicePublished pricing you can evaluate today instead of a quote request.
- Looph vs FrillPrivate boards included, not sold as a separate privacy add-on.
Move off Canny without losing your history
Import posts, votes, comments and statuses, review them on a staging board, then publish when you're ready.
Unlimited seats · Unlimited voters · Cancel anytime