Use cases
Six teams, one feedback loop
How different teams run the feedback loop: SaaS product teams, enterprise customer success, indie makers, mobile apps, agencies and internal IT. Unlimited seats on every plan means everyone takes part.
Because seats are unlimited, support, sales and engineering can all read and reply — the loop isn't bottlenecked on whoever holds the licence.
- Workflows
- 6
- Team members
- Unlimited
- Per extra seat
- $0
- Time to value
- Day one
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Find the workflow that matches yours
Each page walks the pain, the setup and the loop that team runs week to week.
- Feature request tracking built for SaaS product teamsRequests come in from sales calls, support tickets, in-app widgets and random Slack DMs. By the time a PM sits down to plan a sprint, half of it is buried and the loudest customer — not the highest-value one — wins the roadmap slot. Nobody remembers who asked for what, so shipping it produces silence instead of goodwill.Read the workflow
- A shared feedback system for enterprise CS and productCSMs collect asks in QBR notes, CRM fields and private docs that product never sees. At renewal time, a customer asks 'whatever happened to that thing we requested a year ago?' and nobody has an answer. Enterprise accounts churn over feedback that was real but invisible.Read the workflow
- A feedback board and roadmap for solo foundersYou're building, marketing, supporting and shipping alone. Feedback arrives in DMs, tweets and a shared inbox, and there's no time to build internal tooling just to know what to build next. You need something that works on day one and doesn't cost more than your hosting bill.Read the workflow
- Feature voting and roadmaps for mobile app teamsApp Store and Play Store reviews are a terrible backlog: no threading, no voting, no way to notify a reviewer when you fix their complaint. Feature requests get buried in one-star reviews and support emails, and you ship blind to what your actual power users want next.Read the workflow
- White-labeled client feedback portals for agenciesEvery client asks 'where are we on my project?' by email, and every request lives in a different tool depending on which account manager set it up. There's no single place a client can see what's requested, what's in progress and what shipped — so you spend hours a week just answering status questions.Read the workflow
- Internal IT and tooling request boards for employeesIT and internal tools teams get the same request five different ways — a Slack message, a form, a hallway conversation — with no way to see what's already been asked or what's already planned. Employees don't know if their request is queued, ignored or already shipped, so they just keep asking.Read the workflow
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