Channel routing
Send each board to its own channel, or route by category so the bug board lands with support and integration requests land with partnerships.
Capture from a message
The message shortcut turns any Slack message into a feedback post, keeping a link to the original thread. This is how customer-facing teams stop losing the requests that arrive as asides.
Threshold alerts
Get pinged when a post passes a vote count or when weighted revenue behind a request crosses a number you set. Threshold alerts are the highest-signal notification most teams enable.