How is this different from tracking requests in Linear or Jira?

Linear and Jira are built for engineering execution, not customer-facing collection. Looph sits in front of your tracker: customers and CS submit and vote on a public or private board, and you decide what graduates into your existing dev workflow.

Can we keep some boards internal and others public?

Yes. Each board can be public, private to logged-in users, or fully internal to your team — set per board, not per account.

Does every teammate need a paid seat to vote or comment?

No. Looph plans include unlimited team seats and unlimited tracked users, so your whole company and your whole customer base can participate without a per-seat bill.

Use case

Feature request tracking built for SaaS product teams

Stop triaging feature requests in spreadsheets and Slack threads. Collect, prioritize and close the loop on customer feedback with Looph.

Start free Start from a template

Steps in the loop: 4
Seats and voters: Unlimited
To first board: < 10 min
To start: Free

The problem

What this usually looks like today

Requests come in from sales calls, support tickets, in-app widgets and random Slack DMs. By the time a PM sits down to plan a sprint, half of it is buried and the loudest customer — not the highest-value one — wins the roadmap slot. Nobody remembers who asked for what, so shipping it produces silence instead of goodwill.

The loop

How Looph handles it

Four moves, one workspace — no re-entry between them.

01Centralize every request from support, sales and in-app widgets onto one searchable feedback board, deduped automatically.
02Let every teammate vote and tag requests by account value or plan tier so prioritization reflects revenue, not volume.
03Publish a public roadmap that shows planned, in progress and shipped, so 'is this on the roadmap?' stops being a support ticket.
04Ship a changelog entry that auto-notifies every customer who voted, turning a backlog item into a retention touchpoint.

Questions

Frequently asked

More use cases

Other teams running the same loop

Start collecting feedback in five minutes

Free forever on one board, with unlimited seats and unlimited voters. No credit card, no sales call, no tracked-user meter.

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Unlimited seats · Unlimited voters · Cancel anytime